Previous incidents

July 2025
No incidents reported
June 2025
Jun 30, 2025
1 incident

⚠️ Dashboard & API Outage

Resolved Jun 30 at 01:30am CDT

Summary:
SnapGPT services were degraded between June 25 and June 29, preventing real users from accessing core functionality, including the dashboard and subscription system.

Details:
An alpha version of internal test code was unintentionally running in our production environment, which caused significant degradation to our backend servers. This blocked access to the SnapGPT Dashboard, API, and Stripe webhook endpoints, meaning users were unable to sign up, manage subscriptions, or cancel du...

May 2025
No incidents reported